THE 360 STANDARD
A standard in writing.
Applied without compromise.
The 360 Standard is our internal quality protocol - 48 control points verified after every intervention. This is not a slogan. It is a written commitment we honour at every visit, in every space, for every client.
THE PROTOCOL
What 48 control points means for you
After every intervention, our agent goes through an internal 48-point checklist before leaving your space. No improvisation, no oversights. A consistent result, guaranteed by a system - not by chance.
If any point does not meet our standard, we return free of charge within 48h to correct it - no debate, no extra cost.
WHY THIS STANDARD
What drove us to write this protocol
In the major cities of West Africa, the cleaning market swings between two extremes - unreliable informal workers and impersonal large firms.
Consistency above all
No matter which agent comes to your home, the result is always the same. The standard ensures the protocol depends on the system, not the individual.
Trust is earned
Our clients entrust us with their home, sometimes their office, sometimes with their children present. Such trust deserves a written, verifiable, and upheld commitment.
A local and international standard
We studied the protocols of the best service providers in Europe and Asia. Then we adapted them to the realities of Abidjan and Dakar.
OUR AGENTS
Trained professionals
who uphold our standard
Every Fleury360 agent completes a 3-day training programme before their first intervention. They learn our protocol point by point, the right products for each surface, and the professional conduct expected in our clients' homes.
Only 1 in 20 candidates joins our teams. Clean criminal record, verified references, motivation interview. We do not entrust your home to just anyone.
Ready to experience the Fleury360 difference ?
Free quote within 2h. On-site within 24h. Standard guaranteed.